Terms and conditions

Delivery: No added taxes for UK customers
Free shipping in the UK on orders from £70.
Delivery in the UK costs £14 on orders under £70.

Fast delivery - we strive to ship orders placed before 12:00 CET the same day.

Returns:

We offer extended returns, and you have a 30-day right of return with us. Items must be in their original box and packaging and in unused condition.

In addition to the item itself, which has to be securely packed, please attach your packaging slip or a copy of the invoice.

Please note that for stock sales/sales, there is only a 14-day return policy.

If you regret the purchase, you must send the item back to the following address at your own expense:

ENAMEL Copenhagen

HC Andersens Boulevard 51, 2. th

1553 København V, Denmark

Please note: We do not accept return packages sent to a parcel box/parcel shop or by COD (Cash on delivery). Returns are to be sent directly to our address.

If you have paid by credit card, the amount will be refunded to the same card as you paid with when placing the order, within a few days.

Learn more about returns here

Terms and Conditions:

The following sales and delivery conditions apply to all deliveries from ENAMEL Copenhagen. The conditions apply in those cases where no other written agreements have been settled between you as the buyer and ENAMEL Copenhagen.

Prices: All the stated prices at ENAMEL Copenhagen include Danish VAT (25%). We reserve the right to errors in the prices stated, just as we reserve the right to change the prices without prior notice.

Sold out items: Reservations are made for sold-out items and supplier failure.

Shipping, Delivery, and Contracts:

Freight UK: 

We aim to ship from day to day. Shipping is usually really fast, but can take up to 7 business days, depending on the destination, from the day we ship the item. You are welcome to contact us to hear more.

Please note that shipments to the UK are subject to customs upon delivery, but delivered duty paid from our side - no added taxes or customs for UK customers.

NOTE! For purchases under stock sale/sale/Christmas/Black Friday, a longer delivery time must be expected. It is not possible to use/combine gift cards and discount codes on the same order. If delays occur, this will correspondingly delay the delivery, and ENAMEL Copenhagen cannot be held responsible for this. The delivery is considered to have taken place when the item has been attempted to be delivered at the customer’s address. If the chosen parcel shop is filled, for example, because of Christmas/Black Friday, the package will be delivered to another parcel shop. ENAMEL Copenhagen cannot be held responsible for this.

Risk: The risk passes to the customer as a consumer at the time of delivery.

Payment: When we have received your order/payment, the item will be sent at the same time. If the item is delayed, you will receive a message via e-mail or phone. The items are ordered online and can be paid with Dankort, Visa, Visa Elektron, Eurocard, Maestro, or MobilePay.

Discount codes: It is not possible to combine/use gift cards and discount codes on the same order. Discount codes must be entered in the discount code field and activated by clicking "update". Remember to check that the discount is deducted in the basket, as it cannot be added afterward...